Dear Overseas Customers,
Located in Shibuya Tokyo, Nico-Nico Guitars was founded in 1996.
With our long experience, our shop is highly regarded as a reliable seller of top quality secondhand items.
We have experienced many of international sales, so please be assured that your orders will be dealt properly, and have put great effort to make our customers to be satisfied with our service and great guitars.
We sell and ship Used Guitars, Basses, and Vintage Guitars worldwide.
How To Order
Please contact us by email.
Email address :
niconicoweb@niconico-guitars.com
We will put the item on hold once we have received your firm order and sent you an invoice.
Please note that the products are also available to purchase in our store and may be sold before you place your order.
The restrictions of Brazilian rosewood export/import are still in place.
Payment Method
We accept payment by international bank transfer or credit card.
Please contact us for details.
If you choose to pay by bank transfer, customers are responsible for all fees related to overseas money transfers.
We ask customers to make payment within two business days, unless prior arrangements have been made.
Items will be shipped within four business days of payment confirmation.
Import duties and Taxes
Please note the following regarding import duties and taxes:
- Import duties, taxes, and fees are not included in the product price or shipping costs
- Import duties, taxes, and fees are payable by the purchaser
Please check with your country's customs office regarding any additional taxes
These charges are typically collected by the delivery company or upon receipt of the goods
Our bank information
Swift/BIC Code : TOMIJPJT
Bank Name : Kiraboshi Bank, Ltd.
Branch Name : Aoyama dori branch (868)
Ordinary Saving Account
Account No: 0205430
Account Name : Nico-Nico Guitars Ltd.
Shipping
We use Fedex or EMS (Express Mail Service) for international shipping.
Shipping fee varies depending on the destination, box size and weight.
Currently EMS is not available for some countries.
Please contact us for more information.
The shipping fee includes insurance and handling fees.
Return Policy
Once payment has been confirmed, we do not accept any returns or refunds.
We do not accept returns for reasons of customer convenience.
This includes cases where the color is not what you expected, the item is too heavy or hard to play with, or you cannot pay the customs fee.
The instruments we handle are all second-hand and may have minor scratches and dents. This is clearly stated in the product description.
In the event of damage or any other incident during transport, please notify us and also report it to the courier company (EMS or FedEx), they will take appropriate action.
We will also request the courier company to investigate.
If you have any questions, please feel free to contact us.
Caution on eBay Listings
Unauthorized reproduction of any of our product descriptions and product photos is prohibited.
We have been seeing sellers on eBay listing our in-stock products and using our product photos, but we do not list/sell any of our guitars on eBay or any other auction sites nor do we have any association with these sellers.
The price of these eBay listings may differ from our sale price, so if there is anything that interests you, please visit Nico-Nico Guitars' web site for more information or inquiries. Thank you.
Our Address
Nico-Nico Guitars Tokyo
tomita Bldg. 2F,1-4-12 Shibuya,
Shibuya-Ku Tokyo Japan
Zip 150-0002
Our Business Hours
AM11:00 – PM20:00, Shop closed on Wednesdays.
(all times Japan Standard Time)
Please email us for any other questions.
niconicoweb@niconico-guitars.com